Terms and Conditions

Refund Policy

We Have a 30 day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it.

To start a return, you can contact us at inquiry@melon-llc.com. If your return is accepted, we send you a return label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at:

inquiry@melon-llc.com.

Damages and issues

Please inspect the order upon reception and contact us immediately, if the item is defective, damage or if you receive the wrong item, so that we can evaluate the issue and make it right

Exceptions/ non-returnable item

We cannot accept returns on items that are on sale or gift cards

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. For more information contact us at inquiry@melon-llc.com.

Refunds

We will notify you once we’ve received and inspected your return and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Privacy Policy

Melon is committed to protecting your privacy. This privacy policy explains how we collect, use and share information about when you use our services.

Information we collect

We may collect personal information that you provide to us, such as your name, email address, phone number, and payment information

How we use your information

We use the information we collect to communicate with you including sending updates.

Sharing information

We do not sell or rent your personal information to anyone.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Your Rights

You have the following rights regarding your personal information:

• The right to request correction of your information
• The right to request deletion of your information

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after any changes constitutes your acceptance of the new policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

inquiry@melon-llc.com

Terms of Service

Terms of Service

Welcome to Melon. By accessing or using our services, you agree to comply with and be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using our services, you confirm that you accept these Terms and that you are legally able to enter into this agreement. If you do not agree to these Terms, please do not use our services.

2. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the new Terms on our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.

3. Use of Our Services

• You agree to use our services only for lawful purposes and in accordance with applicable laws.
• You must not use our services in a way that violates any local, state, national, or international law or regulation.

4. User Accounts

• To access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are the exclusive property of Melon LLC or our licensors and are protected by applicable intellectual property laws.

6. Termination

We reserve the right to suspend or terminate your access to our services at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users or our services.

7. Limitation of Liability

To the fullest extent permitted by law, Melon LLC shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.

8. Indemnification

You agree to indemnify, defend, and hold harmless Melon LLC its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of your use of our services or violation of these Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Nevada, California, without regard to its conflict of law principles.

10. Contact Us

If you have any questions about these Terms, please contact us at:

inquiry@melon-llc.com

Shipping Policy

Thank you for shopping with Melon. This Shipping Policy outlines the terms and conditions regarding the shipment of products purchased from our store.

1. Shipping Methods

We offer standard shipping method.

2. Shipping Rates

Shipping rates vary based on the shipping method selected, the weight of the items, and the delivery location. You can view the shipping costs during the checkout process.

3. Processing Time

Orders are typically processed within 1 or 2 business days. Orders placed after 10pm will be processed the next business day. Please note that processing times may be longer during peak seasons or holidays.

4. Delivery Time

Delivery times vary based on your location. Estimated delivery times will be provided at checkout. Please note that these are estimates and actual delivery times may vary.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor the status of your shipment.

6. Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us at inquiry@melon-llc.com within 1 day of the expected delivery date. We will work with you to resolve the issue.

7. Returns and Exchanges

Please refer to our Return Policy for information on returns and exchanges.

8. Changes to This Policy

We may update this Shipping Policy from time to time. Changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

inquiry@melon-llc.com